Ebook pour gmat télécharger Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

by Frances Frei, Anne Morriss

Editeur : Harvard Business Review Press
ISBN: 9781422133316
Broché: 272
Télécharger les formats: pdf, ePub, mobi, fb2
Taille du fichier: 7 Mb
Date d'affichage: 2020-09-27
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La description:

A Holmes said when someone tries to sell us a simple answer to a complex problem it will be simplistic and worthless. But if someone first grands deeply through the complexity, and then offers a simple explanation, it is priceless. Frei and Morriss heve distilled a very complicated problem-the managing of service businesses-into this simple and priceless book. It truly is a delight to read.